Buying a new car should bring peace of mind, not repeated trips to the repair shop. But when a vehicle turns out to be defective, California consumers have strong protections. The California Lemon Law is one of the most consumer-friendly statutes in the country. Understanding how it works can make the difference between frustration and resolution.
What Is the California Lemon Law?
The California Lemon Law, officially known as the Song-Beverly Consumer Warranty Act, provides a legal remedy for buyers of new and certain used vehicles that fail to meet quality and performance standards. If a car has a substantial defect that the manufacturer can’t fix within a reasonable number of attempts, the owner may be entitled to a replacement or refund.
Who Qualifies Under the Law?
This law applies to:
- New vehicles under factory warranty
- Certified pre-owned vehicles
- Certain used cars are sold with warranties
- Lease vehicles, if under warranty
Motorcycles and RVs are partially covered, while off-road vehicles and private sales generally are not.
To qualify:
- The defect must impair the vehicle’s use, value, or safety.
- The manufacturer must be given a fair number of attempts to repair the issue.
- The issue must occur within 18 months or 18,000 miles from the date of delivery—whichever comes first.
What Is a “Reasonable Number” of Repair Attempts?
The law doesn’t define an exact number. However, it gives guidelines:
- Two or more attempts to fix a defect that could cause death or serious injury.
- Four or more attempts for other substantial defects.
- 30 days total out of service for repairs, even if not consecutive.
Document every visit to the dealership. Keep receipts, repair orders, and written correspondence. These records are crucial if the case escalates.
What Happens If the Vehicle Qualifies?
If a vehicle qualifies under the California Lemon Law, the consumer can choose:
- A replacement vehicle of the same make and model
- A refund, including:
- Down payment
- Monthly payments
- License and registration
- Incidental costs such as towing or rental cars
The manufacturer may deduct for mileage used before the first repair attempt.
Why Legal Help Matters
Navigating the lemon law process is complex. Manufacturers often push back. They may offer partial settlements or deny claims outright. That’s where experienced attorneys step in. They handle negotiations, paperwork, and court appearances when necessary.
A seasoned legal team, like [Seven Law Group], understands how to build a strong case and hold automakers accountable. Their insight helps clients secure the resolution they deserve without delay.
Take Action Before Time Runs Out
Time is crucial. The statute of limitations in California is four years from the date the buyer knew—or should have known—the car was a lemon. Waiting too long can jeopardize your claim. The earlier the action, the better the outcome.
Final Thoughts
When a car breaks down again and again, it’s more than an inconvenience—it’s a violation of your rights. The California Lemon Law ensures those rights are protected. With clear steps, strong documentation, and proper legal support, consumers don’t have to settle for defective vehicles.
